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Ontario Airport Hotel
700 N. Haven Ave., Ontario, Ca
Thursday, May 1, 2025
6:00 P.M. – 9:00 P.M. No Host President’s Reception
9:00 A.M. – 5:00 P.M. Educational Conference and Convention
Scheduled Speakers:
EDD Director,
EDD Chief Deputy Director, Amy Faulkner
EDD Liaison, Ruby Rojas
WSB Deputy Division Chief, Ken Gomez
Motivational Speaker, Carol Marzouk
Coastline’s Cyber Center Director, Dr. Tobi West
Bybee Trustee Board Presentation
Exhibitors
New Officer Elections
Closing
Register online with Eventbrite Link
(Processing fees will be added)
Email questions to: cwcdistrict4director@gmail.com
Download Conference Draft Agenda
Amy is a strategic and visionary public servant with more than 25 years of experience in California state government. Appointed by Governor Gavin Newsom in 2022, she currently serves as Chief Deputy Director supporting the Director in overseeing one of the largest public benefit systems in the nation—with nearly 10,000 employees and a $24 billion annual budget (2024–2025).
Amy’s journey began as an Office Technician, rising through the ranks to become a Research Analyst, Division Chief, Deputy Director, and now Chief Deputy. While leading the Labor Market Information Division (LMID), she spearheaded data-driven strategies to inform workforce development, economic planning, and career exploration statewide.
A nationally respected expert in labor market data, Amy has represented California by playing key roles with the LMI Institute Board and the National Association of State Workforce Agencies (NASWA), among other national and state committees.
A graduate of California State University, Sacramento, Amy holds a degree in Communications. She brings to her leadership a powerful combination of operational insight, policy expertise, and a steadfast belief in the transformative power of public service.
I have been with the EDD Disability Insurance Branch for 20 years plus. I started working for the State right after graduating from Sacramento State University with a major in Business Administration. My first job was a Program Technician answering the Spanish queue in a call center. Then promoted to DIPR, DIPM I, DIPM II, and EDA.
During my leadership journey I have become aware of my impact as a leader. I want to use my role to inspire, motivate, and build a culture that engages employees through alignment, positivity, and progress. I love to read and have taken part in book clubs for leadership development. My favorite author so far is Patrick Lencioni and his book, “The Ideal Team Player”.
So much of what is learned in the leadership classes can be applied at work and at home as well. I strongly believe “It is not finance, not strategy, not technology. It is teamwork that is still the ultimate competitive advantage.” Now CWC Liaison for EDD.
Ken represents the Employment Development Department’s (EDDs) Workforce Service Branch in the Los Angeles/Coastal Division and provides administrative oversight for the America’s Job Centers of California (AJCCs) in Region 2.
Ken’s professional career includes more than 25 years in personnel, programs, and project management. Prior to his current appointment, Ken led the EDD’s Unemployment Insurance (UI) Branch’s communication, change management, and marketing activities for numerous projects and initiatives. He was instrumental in the successful customer adoption rate for UI Online. Under his leadership, the use of EDD’s self-service certification options increased from 30% to over 70% with most customers receiving their UI benefit payments within 24 hours after certifying for benefits.
Ken’s long-range goal of public service was realized in 2009 when he joined the EDD. Initially, he adjudicated UI claims before joining the UI Branch Modernization Project team in 2010. During this time, we were able to leverage his experience from his private sector career at Delta Air Lines where he held several management positions of increasing responsibility. During his tenure, he was awarded Delta’s highest honor, induction into the Chairman’s Club for his exemplary leadership.
Explore the world of Carol Marzouk, the Executive Lion Tamer, renowned for transforming leaders and workplaces. As CEO of Leadership ‘N” Soul, Carol masterfully blends psychology with corporate wisdom, earning her the nickname “Therapy for Business.” Her distinguished career is marked by guiding leaders to profitability while maintaining integrity. Carol’s methods drive tangible results, addressing everything from mergers to interpersonal conflicts. With a focus on human dynamics, she elevates leadership to new heights, supported by her rich academic background and certifications. Join Carol on a journey where leadership meets soul, and transformation is inevitable.
Dr. Tobi West (CISSP, GCFE, CCFE), Professor and Department Chair of the Computer Information Systems (CIS) and Computer Services Technology (CST), was recently nominated as being a Woman of Distinction in the field of Education by State Senator Thomas J. Umberg (D-Santa Ana).
CAE-CD Cyber Center Director
Maintain Coastline’s Cybersecurity program in compliance with the National Centers of Academic Excellence as outlined by the National Security Agency and Department of Homeland Security. This includes continuous improvement evaluation, Coastline’s Cyber Center website, curriculum, programs, student outreach and employment opportunities, industry advisory board, and CAE community involvement. 2017-Present.
Bybee Board Trustees (Arlene Bautista, Tom Sims and John Szeibert) along with Annette Wiley, Membership Chair and B.J. Sims, Marketing Chair will present on the benefits of membership and the Bybee Educational Grant.
If you are not a member, now is the time to join. Build a plan to enhance your career, learn to work with others as you build relationships through networking, obtain training and gain experience through your professional association.
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